There was a recent Business Week article where Time Cook is quoted as saying
Eighty percent of our revenues are from products that
didn’t exist 60 days ago.
The iPhone 3G support stopped at iOS 4.2.1,
didn't it? You could also read the Ars Technia article Tempting fate: Installing iOS 6 on the iPhone 3GS, which
would tell you Apple's continuing support for the iPhone 3GS results in less
than a stellar user experience.
Apple is already burning the iconic
goodwill from previous products, as someone who bought a late 2008 Aluminum
Macbook can attest, reflected in it's somewhat short product offering
life.
There's an article in the Guardian, Tim Cook makes his pitch to win back Apple aficionados which makes
the point that Apple has already lost goodwill based on how they view products
no longer in production. It reminds me personally of the Sculley era as well as
the transition from PowerPC to Intel, x86_64, dropping PowerPC support, then all
but dropping i386 support while no longer supporting early Intel based Macs in
Lion and Mountain Lion.
Apple has never done anything to reward product
loyalty. You could imagine support for the iPhone 3GS comes from contractual
obligations to carriers.
I've corresponded with Mr. Jacobs and concur in
PJ's opinion of him, but have a hard time reconciling his statement with the
facts as I know them.
None of the analyst articles you find on Apple's
recently depressed stock price manage to focus on the damage to residual
goodwill their litigation path is doing.
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