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| Authored by: mcinsand on Tuesday, December 04 2012 @ 03:47 PM EST |
Ooops! I wasn't logged in. However, drawing the line is neither benevolent nor
nefarious, depending on where the line is drawn. If I sell 3 cm brass rods with
a spec of +/- 0.1 mm, then I have drawn a line, and the customers don't have a
right to expect me to supply to a spec of +/- 0.05 mm on that product. Whether
or not to select a slice with a tighter spec would be up to my goodwill and not
a customer entitlement. If Apple has publicized their test tool and applied it
across the board (and feel free to call me out on it if they haven't), then the
customers don't really have cause to cry foul.
Once more, I have no issues with bashing Apple. I have seen them as one of the
most evil companies in tech for decades, now. However, my read through the
article was that Apple had one specification for the product's acceptability and
the customer thought that it was unfair that the specification was not something
else. Unless Apple is retroactively watering down the product (the way they did
with a series of Mac's in the 1990's), I do think that this instance is unfairly
singling out Apple.[ Reply to This | Parent | # ]
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| Authored by: Anonymous on Tuesday, December 04 2012 @ 08:22 PM EST |
Yes; Apple exercise tight control on their hardware and are expected to have
properly tested their software on the very limited range of hardware they
install in their systems.
Chris B[ Reply to This | Parent | # ]
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