decoration decoration
Stories

GROKLAW
When you want to know more... 		decoration
For layout only
Home
Archives
Site Map
Search
About Groklaw
Awards
Legal Research
Timelines
ApplevSamsung
ApplevSamsung p.2
ArchiveExplorer
Autozone
Bilski
Cases
Cast: Lawyers
Comes v. MS
Contracts/Documents
Courts
DRM
Gordon v MS
GPL
Grokdoc
HTML How To
IPI v RH
IV v. Google
Legal Docs
Lodsys
MS Litigations
MSvB&N
News Picks
Novell v. MS
Novell-MS Deal
ODF/OOXML
OOXML Appeals
OraclevGoogle
Patents
ProjectMonterey
Psystar
Quote Database
Red Hat v SCO
Salus Book
SCEA v Hotz
SCO Appeals
SCO Bankruptcy
SCO Financials
SCO Overview
SCO v IBM
SCO v Novell
SCO:Soup2Nuts
SCOsource
Sean Daly
Software Patents
Switch to Linux
Transcripts
Unix Books

Gear

Groklaw Gear

Click here to send an email to the editor of this weblog.

You won't find me on Facebook

Donate

Donate Paypal

No Legal Advice

The information on Groklaw is not intended to constitute legal advice. While Mark is a lawyer and he has asked other lawyers and law students to contribute articles, all of these articles are offered to help educate, not to provide specific legal advice. They are not your lawyers.

Here's Groklaw's comments policy.

What's New

STORIES
No new stories

COMMENTS last 48 hrs
No new comments

Sponsors

Hosting:
hosted by ibiblio

On servers donated to ibiblio by AMD.

Webmaster
fair to single Apple out on this one? | 196 comments | Create New Account
Comments belong to whoever posts them. Please notify us of inappropriate comments.
fair to single Apple out on this one?
Authored by: Anonymous on Tuesday, December 04 2012 @ 03:28 PM EST
When the company draws the line at denying that there is a
problem when there obviously is one, that company deserves
everything they get. It is completely fair to criticize Apple
for this behaviour.

[ Reply to This | Parent | # ]

Yes, fair: Any tech enterprise has issues and problems, its the attitude thats the problem
Authored by: Anonymous on Tuesday, December 04 2012 @ 07:39 PM EST
First, my post is but a single data point or two. I love the idea of more
points, but I have no energy to hunt them down.

As a customer, I pay for solutions. I don't like people who think I am a total

noob, born yesterday with my head in the sand that can't possibly know
anything and must be lying about what I have observed. I actually have a
nontrivial degree in the field, and two decades of professional practice
programming, making circuits, and backing up technicians troubleshooting
in the field by phone. And it is extremely helpful to the process when the
customer tells me how to duplicate his problem.

I like to thank my customers for such gifts.

(Christenson)

[ Reply to This | Parent | # ]
Groklaw © Copyright 2003-2013 Pamela Jones.
All trademarks and copyrights on this page are owned by their respective owners.
Comments are owned by the individual posters.

PJ's articles are licensed under a Creative Commons License. ( Details ) 		Site layout based on Woodlands theme by Bryan Bell.
Groklaw logo by John Crowley.
News Picks logo by Ted Thompson.
Powered By GeekLog
Created this page in 0.03 seconds