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Authored by: sproggit on Sunday, July 15 2012 @ 05:55 PM EDT |
... but I suspect that we'd be wrong.
Pick some really large companies - the likes of G.E. a major bank like JP Morgan
or HSBC, an airline, Ford or General Motors, that sort of size of company. Check
their manifesto.
I think you'll see that "Maximising Shareholder Value" is always
"Priority One" ...
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Authored by: Anonymous on Monday, July 16 2012 @ 01:11 PM EDT |
If you want to build a long term successful business with good customer service,
it turns out the correct order is
1) Employees
2) Customers
3) Shareholders or Profits.
If you take good care of your employees, they will take good care of your
customers.
If you take good care of your customers, they will buy lots of stuff and,
assuming your not like the Michael Scott Paper company, you will make better
profits.
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