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| Authored by: celtic_hackr on Tuesday, June 12 2012 @ 01:35 PM EDT |
Well, it may really depend on how she replaced the OS, if she removed the
restore point she removed one of the accessories and *that is specifically
mentioned in the warranty*. They are within their rights to refuse it. She
agreed to those terms when she bought it. NewEgg can't ship her a new one, and
then fix that one and resell it. It's missing stuff. It may be worthless stuff
to you and me and her, but most people still run Windows and it's not free.
Now she has to go to the manufacturer. Had she left the restore point, the
original system could be restored. NewEgg may not have copies of those images. I
have always left that image. It's only a small portion of the disk.
My next one though, I'm think of trying to get a refund on it. Which will mean
wiping it entirely.
[ Reply to This | Parent | # ]
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| Authored by: tiger99 on Tuesday, June 12 2012 @ 01:38 PM EDT |
| Not what you posted, that is totally correct! To break a computer, you do
something to cause a physical or programmatic malfunction. Throw it out the
window, subject it to a severe electrical transient, load Vista.... It seems
to me that deleting the hopelessly broken mess of random dlls that was there
(just how many dependency layers did Gates admit to, once upon a time?), and
installing ANY good OS, is actually FIXING it, not breaking it. [ Reply to This | Parent | # ]
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| Authored by: charlie Turner on Tuesday, June 12 2012 @ 05:34 PM EDT |
For this very reason, I ordered an extra hard drive when I bought a new laptop
from newegg 5 years ago. I pulled the original hdd with windows on it, and put
it in a desk drawer for future return, if needed. After installing the new,
larger, and faster hdd, I intalled Linux on it. Maybe shouldn't be necessary,
but you do have to follow the rules/TOS, etc. that the vendor publishes if you
wish them to honor their warranty.[ Reply to This | Parent | # ]
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